Last updated: 8 September 2026
1 Email
Write to [email protected]. It is the only address we use, a person reads it, and replies usually take two to three business days.
Payouts and banking are the spine of this guide: which rails settle fastest, what verification actually requires, and how long a real withdrawal takes.
2 What to include
Name the page, quote the sentence, and say what should be there instead. For anything visual, a screenshot plus your browser and device usually lets us reproduce the fault first time.
3 What we cannot help with
Anything inside a casino account — deposits, bonuses, verification, locked balances, closed accounts. We are not the operator and have no access to those systems.
4 Before you write
Deposits, bonuses, verification and locked accounts can only be handled by the casino. We can point you to the right page, but we cannot see inside your account.
Print it, save it, quote it back at us — that is what a published policy is for.